Zendesk Chat

To integrate Upscope with Zendesk Chat, simply copy and paste the installation code beneath the Zopim code. That's it.

   <!-- begin zendesk code -->
    <script type="text/javascript" async...
   <!-- end zendesk code -->  

   <!-- BEGIN Upscope code -->
<script>(function(w, u, d){if(typeof u!=="function"){var i=function(){i.c(arguments)};i.q=[];i.c=function(args){i.q.push(args)};w.Upscope=i;function l(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://js.upscope.io/upscope.js';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);}if(d.readyState==='complete'){l();}else if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(window, window.Upscope, document);Upscope('init', {  apiKey: "Your_api_key"});</script>
   <!-- END Upscope code -->



When you open Zendesk and click on an individual chat, you'll see a screen share link appear in the right hand side in the user URL path section.

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