Many enterprises are adopting live assist co-browsing as it has become one of the top customer-centric technologies of today, aiding customers quickly and safely. As a result the main users of co-browsing are:
- Live chat users i.e Intercom
- Customer service teams
- Call centres
- Sales teams
Whether you are increasing customer service or wanting to drive more sales leads, co-browsing can aid different departments, but mainly customer service teams.
Discover more about co-browsing at Upscope.