Don't have Olark yet?
If you're not an Olark live chat customer then create your Olark account and paste the javascript code they give you above the closing </body> tag as shown below and you're ready to rock.
<!-- begin olark code -->
<script type="text/javascript" async>
;(function(o,l,a,r,k,y){if(o.olark)return;
r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0];
y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r);
y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)};
y.extend=function(i,j){y("extend",i,j)};
y.identify=function(i){y("identify",k.i=i)};
y.configure=function(i,j){y("configure",i,j);k.c[i]=j};
k=y._={s:[],t:[+new Date],c:{},l:a};
})(window,document,"static.olark.com/jsclient/loader.js");
/* Add configuration calls below this comment */
olark.identify('YOUR_SITE_ID');</script>
<!-- end olark code -->
</body>
Add Upscope to instantly view a customer's screen from Olark
As with all live chat integrations, the process of adding Upscope is simple. You don't need to set up and create any special integrations between the two apps, simply paste the Upscope installation code below the Olark code as below.
Example Code:
<!-- BEGIN Olark code -->
<script type="text/javascript" async>
;(function(o,l,a,r,k,y){if(o.olark)return;
r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0];
y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r);
y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)};
y.extend=function(i,j){y("extend",i,j)};
y.identify=function(i){y("identify",k.i=i)};
y.configure=function(i,j){y("configure",i,j);k.c[i]=j};
k=y._={s:[],t:[+new Date],c:{},l:a};
})(window,document,"static.olark.com/jsclient/loader.js");
/* Add configuration calls below this comment */
olark.identify('YOUR_SITE_ID');</script>
<!-- END olark code -->
<!-- BEGIN Upscope code -->
// The Upscope code you get at https://upscope.io/install
<!-- END Upscope code -->
</body>
When you open Olark and click on an individual chat, you'll see a screen share link appear in the right hand side, as below, under Advanced info:
