To integrate Upscope with Zendesk Chat, simply copy and paste the installation code beneath the Zopim code. That's it.
<!-- begin zendesk code -->
<!-- end zendesk code -->
<!-- BEGIN Upscope code -->
// The Upscope code you find in https://upscope.io/install
<!-- END Upscope code -->
When you open Zendesk and click on an individual chat, you'll see a screen share link appear in the right hand side in the user URL path section.
Below, you can see the ">> SCREEN SHARE" link on the right hand side in the visitor path section.
Please be sure to refresh the page when you've first installed Upscope with Zendesk.