Who uses co-browsing?

Many enterprises are adopting live assist co-browsing as it has become one of the top customer-centric technologies of today, aiding customers quickly and safely.  As a result the main users of co-browsing are:

• Live chat users i.e Intercom

• Customer service teams 

• Call centres 

• Sales teams 

Whether you are increasing customer service or wanting to drive more sales leads, co-browsing can aid different departments, but mainly customer service teams. 

Discover more about co-browsing at Upscope.