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VoIP in-session Audio Calling
VoIP in-session Audio Calling
How to initiate a call and how the call credits work
Minh Thu Saggers avatar
Written by Minh Thu Saggers
Updated over a week ago

How to initiate the call

  1. Start screen share

  2. Click on the phone icon in the bottom right corner

  3. Make sure the end user's mic allows upscope.io

If you are unable to hear the customer's side or they cannot hear you, make sure your audio input and output on both sides are the correct sources.

Credits

The Start Up plan comes with 1 credit of calling, which equates to 1 hour's worth of calls, the Business includes 10.

In the event that the credits get used up, you can top up on your Call Credits Page

1 credit costs $1.50 (2.5 cents per minute).

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