Getting Started

These articles will walk you through setting up your Upscope account, installing and integrating Upscope.

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40 articles in this collection
Written by Joe, Minh Thu Saggers, Pardeep Kullar and 1 other
Integrations

JivoChat integration

You can add Upscope Co-browsing to JivoChat and instantly begin a screen share with your customers, without any downloads needed.
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Written by Pardeep Kullar
Updated over a week ago

Tidio integration

You can add Upscope co-browsing to Tidio chat and instantly begin a screen share with your customers without any downloads needed.
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Written by Pardeep Kullar
Updated over a week ago

Turn on the screenshot feature in Intercom

Learn how to enable the Upscope screenshot feature in Intercom to see what your user was doing before they started a chat.
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Written by Pardeep Kullar
Updated over a week ago

Front integration

Upscope's app for Front's live chat allows a support agent to see a customer's screen and draw on it, in one click and without downloads.
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Written by Pardeep Kullar
Updated yesterday

All live chat integrations

Upscope co-browsing is available for a number of live chat systems and the installation is a simple copy and paste.
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Written by Joe
Updated over a week ago

Intercom Integration Troubleshooting

Below we've listed some key points on fixing common issues with Upscope's Intercom integration.
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Written by Joe
Updated over a week ago

Zoho SalesIQ integration

Integrate Upscope and Zoho by adding a 'screenshare' link into SalesIQ
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Written by Minh Thu Saggers
Updated over a week ago

Chatra integration

Upscope integrates with Chatra allowing one click screen sharing.
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Written by Joe
Updated over a week ago

Drift integration

Upscope integrates with Drift allowing you to go from chat to viewing a user in seconds.
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Written by Joe
Updated over a week ago

Re:amaze live chat integration

Reamaze combines email, social media, mobile, and live chat conversations. No ticket numbers. No logins. Straight to the conversation.
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Written by Joe
Updated over a week ago

How to Integrate with Freshchat (Freshdesk)

How to make the screenshare link appear on the side of the Freshchat interface.
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Written by Minh Thu Saggers
Updated over a week ago

Hippochat by Jungleworks integration

Steps on how to integrate Hippochat and Upscope
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Written by Minh Thu Saggers
Updated over a week ago

How to use Upscope with Intercom

See what your customer sees and guide them using the Upscope Co-browsing app for Intercom.
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Written by Joe
Updated over a week ago

Olark integration

The Olark live chat app is used by more than 12,000 businesses and the integration with Upscope co-browsing is simple.
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Written by Joe
Updated over a week ago

Beacon by Helpscout Integration

Integrate Upscope and Beacon live chat
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Written by Minh Thu Saggers
Updated over a week ago

Zendesk integration

Install the Upscope app for Zendesk to not only start a screenshare instantly, without downloads but also see screenshots!
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Written by Joe
Updated over a week ago

LiveChat integration

Upscope co-browsing is available for LiveChat and the installation takes 3 steps.
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Written by Joe
Updated this week

Salesforce integration

Learn how to connect Upscope to your Salesforce instance
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Written by Joe
Updated over a week ago

Deskpro integration

Integrate Upscope co-browsing with your Deskpro live chat to provide your agents with the ability to instantly screen share with customers.
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Written by Pardeep Kullar
Updated over a week ago

Integrate and white-label Upscope

Integrate Upscope into your own system by building it into it for your agents and your end users
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Written by Minh Thu Saggers
Updated over a week ago

How to white label Upscope and integrate it into your platform for 1000s of your clients and their respective support agents

When you have a software solution purchased by clients for their own support agents and they want co-browsing, this is how to do it.
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Written by Minh Thu Saggers
Updated over a week ago

Examples of using the Upscope Co-browsing javascript and REST API

See examples of using the co-browsing javascript API and REST API to integrate Upscope into your platform for your or your client's agents.
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Written by Pardeep Kullar
Updated over a week ago