Upscope

If you'd like to install Upscope on Wix websites, here's how.

Using Upscope on Wix websites.

Learn how to make Upscope support WebGL graphics.

If you don't want to enable the agent request button, you can use our Javascript SDK to create a custom solution.

Customising your usage of Upscope, including authorisation, tracking, and information omission

You can create prompts for agents to say something depending on the page they're co-browsing on or if the customer takes an action

Learn how to add a code to your page to quickly identify the user on the Upscope dashboard.

Identify a user to quickly search for them on Upscope and to easily switch between their different browsers

Here's how to get the Upscope user ID from Javascript.

This is how to grab the link that will allow your agents to see the user's screen.

Upscope provides a generic auth provider for SAML2-based authentication. It allows you to connect any SAML2-enabled IdP system.

It's easy to designate forms or inputs whose value is hidden from the agent's view.

Here's how to stop an Upscope screen sharing session from Javascript.

To make Upscope compatible with prototype, include the following code before the Upscope installation code.