Upscope

You can create prompts for agents to say something depending on the page they're co-browsing on or if the customer takes an action

Prompt agents on what to say to customers

Learn how to add a code to your page to quickly identify the user on the Upscope dashboard.

Identify a user to quickly search for them on Upscope and to easily switch between their different browsers

Here's how to get the Upscope user ID from Javascript.

This is how to grab the link that will allow your agents to see the user's screen.

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you