With the Upscope integration, you can view a user's screen in a few clicks from a chat conversation.

To integrate Upscope and Hippochat, follow these steps:

  1. Install both Hippochat and Upscope on your app

2. From your Hippochat dashboard, select the Menu in the top left hand corner of the screen

2. Select Settings

3. Turn the integration on

4. Start a new chat (make sure the user has refreshed their page)
5. Click on integrations icon

6. Select Upscope

6. This will give you an internal note with the screen share URL

7. Click through

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